Challenge: 

The client required automation to optimize handling times, task assignments, and delivery workflows for large-scale operations across multiple cities. 

Solution: 

• Implemented AI-driven workflow automation to reduce manual overhead. 
• Developed task management systems that dynamically route delivery assignments based on real-time data. 
• Reduced average handling time (AHT) through process automation, enabling faster order completion. 
• Scaled platform across multiple regions, ensuring seamless operations. 

Outcome: 

• Increased operational efficiency by 30%. 
• Automated over 80% of manual processes, leading to cost savings and improved accuracy.